In a blog post, Zoom CEO Eric S. Yuan has apologized to its users for falling short of the community, and its own privacy expectations, vowing to freeze all new features for 90 days whilst it works on fixing issues.
In the statement he said:
For the past several weeks, supporting this influx of users has been a tremendous undertaking and our sole focus. We have strived to provide you with uninterrupted service and the same user-friendly experience that has made Zoom the video-conferencing platform of choice for enterprises around the world, while also ensuring platform safety, privacy, and security. However, we recognize that we have fallen short of the community’s – and our own – privacy and security expectations. For that, I am deeply sorry, and I want to share what we are doing about it.
By way of background, he notes that Zoom was built primarily for enterprise customers…