Snapchat is a fun way to keep up with your friends — everybody loves sending ephemeral photos and videos these days, and Snapchat is the platform that largely started the trend. But every so often, users run into trouble signing in, which can be especially frustrating on an app like Snapchat that gamifies ongoing conversations with Streaks. Luckily, there’s usually a simple solution in place, and we have a few things you should look out for, should you run into any issues.

Phone used in this guide

Check for server outages

If you’re having trouble signing into your Snapchat account, the first thing you should do is check if Snap’s servers are down. There are plenty of sites that report on site and service outages; for this example, we’re using Downdetector.

You can look up the status of any service using Downdetector’s search bar, but one of its conveniences is that the site…

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